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Delivery Terms

Processing Time:

  • Orders are processed and dispatched within 1-2 business days from the time of purchase.

Delivery Method:

  • The postal company Itella will then deliver your parcel to the selected parcel machine within an additional 1-2 business days.

Total Estimated Delivery Time:

  • From the time of order to delivery, please expect a total of 1-3 business days.

Important Notes:

  • Business days refer to Monday through Friday, excluding public holidays.
  • Delivery times are estimates and may vary depending on location and postal service conditions.
  • Delivery price is 2.90 euros

Tracking Information:

  • Once your parcel is dispatched, you will receive tracking information via email so you can monitor your delivery status.
  • You will receive the code to open the parcel marchine door by SMS or e-mail once the parcel will be available for pickup.

Issues or Delays:

  • If you experience any issues or delays with your delivery, please contact us at info@japanesefood.ee for assistance.

Thank you for shopping with us!