Delivery Terms
Processing Time:
- Orders are processed and dispatched within 1-2 business days from the time of purchase.
Delivery Method:
- The postal company Itella will then deliver your parcel to the selected parcel machine within an additional 1-2 business days.
Total Estimated Delivery Time:
- From the time of order to delivery, please expect a total of 1-3 business days.
Important Notes:
- Business days refer to Monday through Friday, excluding public holidays.
- Delivery times are estimates and may vary depending on location and postal service conditions.
- Delivery price is 2.90 euros
Tracking Information:
- Once your parcel is dispatched, you will receive tracking information via email so you can monitor your delivery status.
- You will receive the code to open the parcel marchine door by SMS or e-mail once the parcel will be available for pickup.
Issues or Delays:
- If you experience any issues or delays with your delivery, please contact us at info@japanesefood.ee for assistance.
Thank you for shopping with us!